Thread: Kobo download option gone for new purchases?
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Old 09-22-2014, 12:51 PM   #10
crich70
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Quote:
Originally Posted by snape View Post
Not sure if this is off topic, but is anyone else having trouble completing a purchase at Kobo? I found 2 books that were both a) couponable and b) not kepub, but after going through the PayPal purchase process I just get a Kobo-generated error page. PayPal says I've placed 2 orders but that's as far as anything is going - the account info at Kobo doesn't show the purchase ever occurred. It hasn't been very long (only since earlier this morning) so don't want to get too worked up about it if Kobo typically takes several hours to process everything. I don't remember much of a delay when buying books previously, though it's been at least a year since I've purchased anything there.
I bought two books there last Thursday. I got an error please try again message and I tried twice more. The funds were deducted (three times) and the books haven't yet appeared in my purchases. I sent off an email to them that same day and have yet to hear back (due to the weekend I hope).
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