MobileRead Forums - View Single Post - e-reader store problems

sinisterpenguin · 09-22-2014, 12:00 PM

Hi guys, I posted this on a thread last week, but got no reply. I'm posting it again because I'm still without my e-reader and e-reader store aren't replying to my messages... maybe this will make them respond...

I was wondering if any of you had problems with the e-reader store?

I bought an M92 from them last year and around a month or more ago the screen malfunctioned. They took ages to repair it and then sent it to the wrong address (in a different country, I moved house. I'd informed them off the change and they even managed to write my new address on the box but then sent it via DHL to the old address).

I've been asking to get my e-reader back, it's currently sitting with inlaws in a different country, and e-reader store offered me a measly 12 euro to help with postage (I can't find anything cheaper than 50 online). Not only that, but they took more than a week to reply. I think it's their mistake and that they should fix it, but to be honest it seems like they don't care at all.

I know other people have had good experiences with them, so I was surprised at how unprofessional and then unapologetic they were.

Any thoughts?

09-22-2014, 12:00 PM	#1
sinisterpenguin Member Posts: 12 Karma: 10 Join Date: Aug 2013 Device: Oynx M92	e-reader store problems Hi guys, I posted this on a thread last week, but got no reply. I'm posting it again because I'm still without my e-reader and e-reader store aren't replying to my messages... maybe this will make them respond... I was wondering if any of you had problems with the e-reader store? I bought an M92 from them last year and around a month or more ago the screen malfunctioned. They took ages to repair it and then sent it to the wrong address (in a different country, I moved house. I'd informed them off the change and they even managed to write my new address on the box but then sent it via DHL to the old address). I've been asking to get my e-reader back, it's currently sitting with inlaws in a different country, and e-reader store offered me a measly 12 euro to help with postage (I can't find anything cheaper than 50 online). Not only that, but they took more than a week to reply. I think it's their mistake and that they should fix it, but to be honest it seems like they don't care at all. I know other people have had good experiences with them, so I was surprised at how unprofessional and then unapologetic they were. Any thoughts?