Quote:
Originally Posted by 49Kat
Your best bet would be to contact Kobo using the online chat. They can issue you a refund. I've found the online chat to be the best way to get anything done.
Best of luck to you.  |
I'd try this...but how do you find the online chat? When I go to the help page, the only option I get is to submit by email (and from experience I know I'll get a pop-up for phone option after I submit the email form). Oh, and there's up to a 60 hour delay before they will respond to email.
I appreciate the help y'all are trying to give me.
This is *so* dang frustrating that I'm about ready to let them keep my money and go buy the book again on a platform that *works*. I was trying Kobo to support a local bookstore and because friends who have more contacts in publishing than I do say diversity in ebook sources is important for competition...but if the competition can't deliver a readable book to me in *any* form, I'm going to just go back to Amazon.