Thread: Firmware 3.8.0 released
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Old 09-19-2014, 07:52 PM   #252
robko
Wizard
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Quote:
Originally Posted by PeterT View Post
One word

Marketing
Peter is bang on with this, but I think that (especially with "minor" bugs) they also pay attention to Customer Service contacts. If they get lots of CS comments on a topic (good or bad) it gets attention. If only one or two people comment on it, it gets dropped down on the priority list.
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