Quote:
Originally Posted by Joeldmtl
Just spoke to Kobo Help Desk and they said that they seem to be having some freezing problems caused by the 3.8.x firmware that was release about a week ago. They are working on a fix, and it should be released in the next week or so.
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Well I hope you got good information, but since there don't seem to be a lot of people reporting this Mobileread I'm thinking they gave you incorrect (or at least slightly off) information. My guess is they heard "bookmark" and jumped to your problem being the freeze on attempting to remove book issue.
As I said, I hope I'm wrong, but I'd be a little cynical about Kobo customer service on this one. Davidfor's answer might be the better one.