Thread: Touch freezing after selecting bookmark
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Old 09-19-2014, 01:04 AM   #2
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Joeldmtl View Post
After my latest firmware update(3.8...) my Kobo Touch started to freeze upon returning to a bookmarked page selected from “ANNOTATIONS”.

After a short while the unit unfreezes and reverts to the homepage, at which point I have to reselect the book I was reading.
There is a problem with the dog-ear bookmarks and removing them after selecting them in the annotations list. But, I haven't seen anything with 3.8.0 quite like what you describe.
Quote:
In addition, this latest firmware version does not have the option to individually delete/view .... bookmarks from the “ANNOTATION” function.
If you do a long press on the annotation in the list, a menu will be displayed. "Remove annotation" or "Remove highlight" should be on the menu.
Quote:
I have tried a factory reset, but the problem is still there.

Is this a problem with the latest firmware update
It doesn't sound like a known problem with the firmware. Their could be a problem with database or the upgrade. I would do a check on the database in case of corruption. If there is, then log out and back in on the device. This will recreate the database, but it will need to be repopulated which can take time. But it is quicker than a factory reset. Also, you can take a copy of the database, and restore it afterwards if the logout doesn't fix things
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