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I don't really have anything to add, but...
I really like Barnes & Noble, and I'm constantly defending them as one of the better choices (among a sea of admittedly poor options excepting rare gems like O'Reilly). However, they never cease to amaze me with their ability to make decisions that will upset the most vocal of their users.
Maybe B&N doesn't want "power users" as a customer base so they actively push away informed buyers. Maybe their management shorted the stock and trying to capitalize. Or perhaps (unfortunately likely in this case) they let publishers dictate their business decisions more than is reasonable.
In any case, I've been meaning to check out Kobo again. They have their own failings and missteps, but at least their trajectory seems to be up...
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