I have a Sony, Kobo, and Nexus tablet, but not a Nook. I have purchased books from B&N in the past (mostly due to some good sale prices) and they have the books I purchased from Fictionwise there (I think it was Fictionwise. It was one of the multitude of now closed stores anyway).
It seems they have suddenly removed the "download" option from all of the books in my library. Is this just a glitch or what?
More details:
The Digital Reader
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ADDITIONS by pdurrant]
Pertinent informantion from later posts in the thread:
Quote:
Originally Posted by dandelioncottage
Just tweeted my annoyance to @NOOK_Care, and this is their reply:
"The ability to sideload NOOK purchased content has been discontinued. We apologize for any inconvenience this may cause."
So I guess the ability to download to your computer is gone for good.
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Quote:
Originally Posted by library addict
Here is part of the email I got back from them:
Quote:
Dear Customer,
Greetings from Barnes and Noble!
Thank you for contacting us. I'm sorry to learn that the download option on your books are missing.
On behalf of Barnes & Noble, please accept our sincere apologies for any inconvenience this may have caused.
We’re sorry, but the ability to sideload NOOK purchased content has been discontinued. If you are attempting to unlock a sideloaded file, you will not be able to do so. We apologize for any inconvenience. However, your NOOK purchases are available for re-download from the NOOK cloud, and you may continue to sideload any other supported file format.
I hope that I was able to address your concern accordingly. It is my great honor and privilege to assist you with this concern.
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