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Old 09-16-2014, 03:13 PM   #4
anacreon
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Posts: 978
Karma: 3475832
Join Date: May 2012
Location: France
Device: Elipsa, Sage, Libra 2
Quote:
Originally Posted by DNSB View Post
Have you tried the full hardware factory reset procedure? Hold the power switch for 20 seconds to ensure your Aura HD is powered off, release the power button, press and hold the light button, use the power switch to turn it on, continue holding the light button until the LED starts to rapidly flash, at which time the screen should display a restoring message.

While it is restoring, connect your computer to Kobo's website, log in and move the trouble book to your trash (this does not delete it permanently, it just keeps it from syncing). Bring up the Kobo desktop and wait for your Aura HD to finish restoring.

Connect and do the setup as usual.

If this doesn't work, then try the magic chant. Check Ken Maltby's early posts on opening his Aura HD for advice -- it's a bit more involved than the Glo due to sticky tape being used.

Good luck! David
Dear David,

I tried your full hardware reset with no success. Ken Maltby's tutorial is impressive, but way above anything I can do - I've always been bad at this type of thing, but with my arthritic hands it's definitely no can do.
I've had a wonderful intensive 16 months with the HD - I'd say I read at least 5 hours a day - and I'd noticed more and more light points recently. That will give me a good reason to get the H2o (hoping we French don't have to wait too long after October 1st.) Requiescat the HD, and meanwhile I have the Aura 6".

Many thanks to you and Paola. I knew I had read something somewhere about it all but didn't know where to find it.
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