It may be trying to load and install a OTA firmware update (for the demo device).
Go to Amazon firmware support website - download the current consumer K5 Touch firmware and follow the update instructions at their website.
Keep the device in "Airplane Mode" until done.
Ensure you only have a single update_*.bin file on the device at a time.
Last edited by knc1; 09-16-2014 at 11:23 AM.
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