Quote:
Originally Posted by MacEachaidh
But definitely, my light is resetting to 2% with a single tap. I'm not sliding my finger at all.
Other things I've noticed: if my device is in sleep mode and I pick it up by the right-hand side of the frame, without putting my hand near the slider switch or onto the screen, the device wakes up and starts turning pages; and if I hold it single-handedly by the right bezel while reading, and then a shift in my hand changes where pressure is placed on the frame, again not touching or moving over the screen, then the device will set a bookmark in the currently-open book, often multiple times on a single page. I wonder if the innards are seated properly inside the frame. Or is the frame really that insubstantial? (It'd help to know if others have experienced this — is it something to do with the build or the design of the device in general? — but I have no idea.)
I've referred this to customer service a couple of times, and their replies have been politely-phrased variations of "what you're saying makes no sense to us and we're going to do nothing about it". So maybe I'm thinking in invisible ink as well.  |
That's definitely not normal behaviour. I'd be tempted to open it up and check that everything is properly seated. From the sounds of it, your IR sender/receiver pairs are not working properly. If there's no visible bits of grunge under the edge of the bezel, again looks as if the innards are misaligned.
Sadly, that sounds pretty much like Kobo's customer service and most other's for that matter. If it isn't in our scripts, it can't be happening.
Regards,
David