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Originally Posted by oliverbogler
Yes - I agree. They could have handled the communication much better. I think that unexpected things have happened though, and I wonder how professional it would have appeared to post successive reasons on the site for each delay? For example: the "pdf reader isn't ready" and one week later "the power management software isn't ready" etc etc. Do you see my point? I think that companies now tend towards monolithic silence and this is perhaps why.
However, now that they have created expectations, I totally agree with you that they should post a statement giving us a feel for the reasons and the time frame. This would only make us less upset. In any case, the uncertainty in this community is not working in their favor...
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Indeed which is why I have been pushing for a generic response from them.
I don't expect a "this isn't ready yet" or "We will launch at 3:27:43 on the 18th of June" just a "We know you are anxious and we are working on it"
I can understand they are leery of making a definative statement. But I don't think anyone expects them to make one. We just want something.