I see used batteries on eBay for under $20 and will probably give that a try before giving up. I'm so frustrated by Kobo's lack of support and the fact that they did not even read my emails (ie responding that I needed to charge it when I said that it wouldn't charge...) that I am not planning to purchase from this company again. And I am rescinding the glowing reviews and recommendations I have given to friends and family. There are an overwhelming number of options for a new reader. For now, I'm using my old PRS-300 and it still works just fine