[Donwbtr]

1st gen Paperwhite 3G- froze after downloading a book from Amazon via 3g (Amazon warned that loading times might be longer than usual because of file size) When the download was complete I went to settings, when I touched "airplane mode" to turn off the 3g connection the Kindle froze, the "on" button is still dark and the time displayed is when the freeze occurred. The battery was adequately charged, the PW1 has had the large update (don't remember the version but it was the one that changed the interface to resemble the PW2) although it had to be done manually

I've tried the press and hold the power button several times with no success, the display doesn't darken after several seconds or anything else, while on the phone with Amazon support we went through all their variations without success. The Kindle is not recognized by Win7 when plugged in via the micro USB port, although I have received the message "installing NS Blank Codex" while windows seemed to be searching for a driver.

I have browsed the threads here and on the Kindle Developers forum, if I understand them correctly attempting to reflash the BIOS through a utility on a USB stick will not work in the situation, I would very much like to be wrong. Is there any more useful information I can supply?

Is there any chance that removing and then replacing the battery would work? From what I can tell the Kindle doesn't have a conventional cmos cell. Any other suggestions? Since it is 1.5 years old Amazon's only suggestion is that I can buy an equivalent remanufactured PW2 for $163.

Many thanks and I apologize if this post covers old ground but I wanted to make sure I had the best information.

Don