Quote:
Originally Posted by Cinderela
 Hope this isn't considered spam, because quite some time has passed.
This problem is driving me  !
Extensive time on the phone with Amazon has, of course, not solved the problem. Their answer (unspoken, of course) is that I must be unable to follow the insanely simple directions - it *can't* be happening, because it *shouldn't* be happening. As if they don't know everything about what I am doing with my Kindle.
As if they can't see I've purchased 6 Kindles from them in the last 2 years. And have additional Kindle reading apps on my phone & pc.
I can fine NO ONE that has any idea why it works from the PW to the HD, but won't work the reverse. Last page read synch works perfectly both ways.
I'll try any suggestion short of factory reset (I'll do that as a last resort only, if I'm sure it will work.)
Anyone have ANY ideas at all to solve this issue?
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In all probability all the collections are there, but you are seeing only collections that have 'Show In All Views' toggled. Collections created on other devices by default do not 'show in all views'.
On the Home screen, the header shows a dropdown list in the middle. If you touch that you should see a list appear: All Items, Books, Periodicals, Docs, Collections, Active Content (greyed out if that category is empty). Select Collections and you should see all of the collections listed. There might be some with stars (those are the ones you see in all views) and some without stars (those you only see in 'Collections' view). Touch and hold on a collection to bring up a menu to change visibility of that collection on that Kindle (it has no effect on other Kindles or Kindle apps).
Personally I prefer to see collections only in Collections view so none of mine are 'starred', and Collection 'sort order' is disabled. I just think it looks 'cleaner' not to have collections and items mixed together in the same list. Most of the time I keep it in Recent order, and the things I'm currently reading are all on page one or two. But I can also switch to Collections view to browse by collection.
If you have any collection 'starred' then you will also have 'Collection' sort available. That lets you configure things to look like they did before the Cloud Collections update.