[Toxaris]

I checked you small caps example. You haven't set a smallcaps class in the settings yet apparently. In that case the smallcaps will of course not have a distinction in the result but will be set in an empty span.

I also checked you dialoge example. I can reproduce the style issue, but not the empty lines. I do not get them. I have an idea with regards to the styles though, but I need to test.

*update* I think I know where the empty lines are coming from. You get two questions. The first is that a paragraph mark is found and you are asked what you want to do with it. So, you choose the tag paragraph option. The second question is that another opening quotation mark is found instead of closing. You most probably again said to replace it with a paragraph mark instead of just removing the mark (by clicking/pressing Yes). Thus, you have to paragraph tags next to each other. At the end of the procedure that will be replaced by 2 paragraph marks and thus an empty line.