I think the packaging has gone downhill.
I had ordered some CDs, pill pockets for the dog, etc and they came today in a box which was much too big. One of those air pocket packing bubbles was in the box, but all of the CDs have huge cracks in the cases. According to tracking the box should have arrived on Saturday, but it didn't arrive until today. I normally wouldn't care as the CDs are probably undamaged, but this is the third time I've gotten CDs or DVDs with damaged cases on what is supposed to be new items direct from Amazon so I am going to exchange them. Sadly that means a trip to the UPS store as Amazon no longer does exchanges for USPS which is much more conveniently located. I was tempted to do the UPS pickup option, but there is a ton of road construction near me and you can only get to my house taking backroads at the moment. So UPS has been having trouble finding us the past month or so