Quote:
Originally Posted by danicca
I really hope someone can help  . I had to do factory reset on my aura hd, did reset, kobo updated, used calibre to dump my books on it, fine. The problem showed when I tried to open ade protected books. Kobo says it's authorized, but when I try to open the book, the book says it's not??
I deleted authorization, authorized via ADE again, got same result.
I deleted and readded books, turned kobo on and off, redownloaded book from kobo to try. Should I downgrade firmware? Try again in different sequence?
the books from kobo open nicely on pc. |
For the purposes of this testing, I would suggest using ADE to copy the ebook to your Kobo.
One oddity in what you wrote above is that the factory reset would have deleted the activation.xml file from the .adobe-digital-editions directory in the root of your Kobo's internal storage so it should have required a re-authorization while your experience was that the authorization survived the factory reset.
So time to check a few items. Connect your Kobo to your computer and open ADE, hopefully you should see a KoboeReader show in ADE under Devices. Click on the Gear icon and select Device Authorization Information. Note the email address and AdobeID (copy and paste into a text editor works for me). Close the authorization information and click on Help. Under Help, click on Authorization Information. Check the email address and the AdobeID are the same as for your Kobo. If they don't match, you will need to remove the authorization from your Kobo and re-authorize it so they will match.
Once they match, leave your Kobo connected and try borrowing a library book. Once ADE shows the library books as being in it's library, right click on the newly borrowed library book and select Copy to Computer/Device and select KoboeReader.
Safely disconnect your Kobo and see if you can now open the DRMed ebook.
If you can, then I would suggest saving a copy of the .adobe-digital-editions directory in the root of your Kobo's internal storage. You can copy it back after a factory reset so you do not need to go through the authorization procedure again which will eventually have you into calling Adobe for a extension on the maximum 5 devices per ID.
Good luck!
Regards,
David