Quote:
Originally Posted by Purple Lady
Does this also apply to defective merchandise?
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No. To my knowledge it only applies for the "I've tested it and don't want it" scenario.
If you return it because of a defect, the merchant still has to cover the costs.
And: Some tricky merchants insist on wanting to send a replacement unit. The customer doesn't have to accept this, he can insist on a full refund.