Question: Did you now do a search, if so did you find an answer to the problem?
I happen to agreee it would be nice if everyone checked to see if anyone else had their problem before posting. At its worst, the forum can be filled with redundant threads which drown out other issues. At its best, you can often find an answer faster than waiting for someone to regurgitate the same old info in a new location.
Do you imagine any of the unpaid unofficial calibre support team is thrilled to steer people to the threads that already answer a question? A little frustration is perhaps understandable.
Perhaps theducks could have been more diplomatic, but the point remains true.
bug status: duplicate of
https://www.mobileread.com/forums/showthread.php?t=245393