Thread: Today Is 1 Sep, Right?
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Old 09-02-2014, 07:23 PM   #60
93terp
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Posts: 868
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Join Date: Sep 2009
Location: Margaritaville
Device: KV, Kobo Forma, Kobo A1LE, KO3, K3
Quote:
Originally Posted by DNSB View Post
From where I sit, the pre-order button worked at 7:30AM PDT. On the other hand, the page said pre-orders start Sept. 2nd. I suspect someone has been busily fixing up issues since go live hit.

OTOH -- up to three hands now --, I preordered the Aura H2O from Chapters/Indigo last week and 4 of the 5 retailers I checked showed a live pre-order link on their webpages that led me to a page that let me order with a warning that shipments would start around Oct. 1st.
As a consumer, this is the heart of the problem precisely - Kobo can't get right their own product pre-order page/system, yet the retailers who sell Kobo products can. This is truly mind-boggling! How Kobo manage to stay in business sometimes defies logic, IMHO. It's a damn good thing for them that their hardware is outstanding because their software & customer service experiences leave a whole lot to be desired.
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