Thread: a Problem with a Kobo book purchase
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Old 09-02-2014, 05:51 PM   #36
CommonReader
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Quote:
Originally Posted by CommonReader View Post
...I have written an angry email and demanded a refund. As their customer service has always been reasonable I don't expect this to be an issue.
Kobo has answered and offered a full refund. I really can't complain about their CS in Germany. They only operate during normal business hours but I don't expect a book vendor to operate a 24/7 hotline.
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