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scarlettruin · 09-01-2014, 08:51 PM

I've just installed the latest CC update, and straight away the app stopped working. Everytime I click on the icon, the basic page is brought up without books for a split second, and then the screen goes black. It then goes to my tablet homepage and says that CC has crashed and to either send a report or just 'okay'. It worked before the update (literally, I was on it 10 mins before I updated and it was fine), and the crashing started *immediately* after I updated. I've sent 2 reports too (just fyi).

Can anyone help please? (BTW I can't use CC's debug, because it crashes straight away)

Thanks!

09-01-2014, 08:51 PM	#1
scarlettruin Connoisseur Posts: 69 Karma: 10 Join Date: May 2014 Location: UK Device: Samsung 10 Inch Tablet 2016 & Samsung S10+	New update repeatedly crashing I've just installed the latest CC update, and straight away the app stopped working. Everytime I click on the icon, the basic page is brought up without books for a split second, and then the screen goes black. It then goes to my tablet homepage and says that CC has crashed and to either send a report or just 'okay'. It worked before the update (literally, I was on it 10 mins before I updated and it was fine), and the crashing started immediately after I updated. I've sent 2 reports too (just fyi). Can anyone help please? (BTW I can't use CC's debug, because it crashes straight away) Thanks!