Quote:
Originally Posted by 93terp
It has nothing to do with not being able to pre-order the device, and everything to do with completely inept management and execution at Kobo. If you tell the world that new product will be available for pre-order on X day, and then it's not, that doesn't exactly tell a good story about your committment to your customers and your brand. It's marketing 101.
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I was able to pre-order the Aura H2O prior to Sept. 1st from a Canadian retailer. I also went to Kobo's page at 7:30AM (PDT) Sept 1st so 10:30AM in Toronto and the pre-order button was live. No list of retailers admittedly. OTOH, a quick check of Future Shop, Best Buy and a couple of others gave me links to pre-order on 3 of the 4 sites.
Personally, I see a large difference between being able to pre-order from Kobo's website which is happening and the original complaint that there was no list of retailers for a product that is not shipping.
Regards,
David