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Old 05-30-2006, 06:57 AM   #42
pitcher23
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Location: New York USA
Quote:
Originally Posted by Riocaz
I an attempt to be fair to Irex.

It's a brand new product. There are often delays when bringing a new product to market. The delays thus far haven't been _that_ bad. I can think of worse. However in those cases it wasn't a product I was so eager for.

And they have only said that they are _planning_ to have the Iliad for sale by the the end of May.
I couldn't agree more, only Irex doesn't seem to be doing a good job communicating the cause of the delay. If they told us it was due to production or supply problems or any number of legitimate reasons, I could understand, but saying it is due to webshop implementation problems and then not a peep since, makes me wonder if they are not being honest.

I could be wrong and maybe someone can enlighten me on the difficulty of setting one up, but how long, realistically, can a webshop problem take to fix?

According to their website shop link, they also did not say they are "planning", but rather that they postponed the opening of the webshop from April to May 2006. Now they still have the better part of 2 days (At least going by Eastern time), to hold that promise. If they don't, they should be a little more detailed on what the problem is instead of telling us some non descriptive general problem and then nothing for another month. They risk losing some early adopters this way.

Last edited by pitcher23; 05-30-2006 at 07:04 AM.
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