Quote:
Originally Posted by AnemicOak
Kobo does lots of unexplained things. 
The format thing has been a problem for lots of people ever since they launched the new web site. |
I fell into that trap for the first time today. Bought a book and wanted to download the epub, just to discover that it is kepub only. Yes, I know that if it shows up as being available on Blackberry, then it is an epub, yet I didn't check this time as I never had the problem before.
Kobo is a shop, not some pirate site, a user shouldn't have to worry about falling into a trap. I have written an angry email and demanded a refund. As their customer service has always been reasonable I don't expect this to be an issue.
Unfortunately - apart from Amazon - Kobo is the last remaining bookshop that delivers English language ebooks at reasonable prices to the Continent, ever since Amazon bought The Bookdepository and shut down their ebook shop.