Just a thought from someone who followed the Iliad developments in this forum and other places for the last two months:
Originally, I was very excited about the Iliad, as I really could use a good ebook reader (and new gadget).
But the inability of Irex to communicate in a consistent and honest manner makes me a bit skeptical about the whole Irex package.
If they can't even handle a shop thingy, what about all the other support processes? Like repair, exchange, upgrade automation, distribution of software and media, security patches? Will they be able to deliver all this?
The product just isn't the hardware anymore, it's a lot more - see iPod/iTunes/iTunes Music Store/AppleCare.
Maybe I underestimate the importance (to Irex) of wholesale deals vs. unimportance of end customers, maybe we are just a sideshow.
But, well, we _are_ early adopters and potential multipliers.
However, if the Shop goes live today or tomorrow and offers more than preorders, I'll be just as excited as everyone else.
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