MobileRead Forums - View Single Post - T68 disconnects after few minutes guaranteed

FinancialWar · 08-29-2014, 05:11 PM

Never buy from ereader-store.de, they have ridiculous return policy that's designed to protect themselves and not the customer from defective products.

The present right of return only applies to products that are returned in their original, complete working condition (packaging, accessories, user guide etc.). Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

Your product must be complete and in ‘as new’ condition (i.e. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging). It must not have been used or installed. It should be returned with the original box, packing and accessories you received with it. By following the steps above you will receive a full refund for the price of the product.

Seriously, this is the most absurd clause in my entire shopping experience.

How can a user examine and know that the product they received is not defective without using it or installing it?

08-29-2014, 05:11 PM	#15
FinancialWar Banned Posts: 397 Karma: 85500 Join Date: Feb 2011 Location: Sydney Device: Sony PRS350, Onyx M92, Onyx T68 (defective!)	Never buy from ereader-store.de, they have ridiculous return policy that's designed to protect themselves and not the customer from defective products. The present right of return only applies to products that are returned in their original, complete working condition (packaging, accessories, user guide etc.). Any product that has been damaged, or is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. Your product must be complete and in ‘as new’ condition (i.e. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging). It must not have been used or installed. It should be returned with the original box, packing and accessories you received with it. By following the steps above you will receive a full refund for the price of the product. Seriously, this is the most absurd clause in my entire shopping experience. How can a user examine and know that the product they received is not defective without using it or installing it? Last edited by FinancialWar; 08-29-2014 at 05:43 PM.