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Old 08-29-2014, 08:59 AM   #31
Difflugia
Testate Amoeba
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Quote:
Originally Posted by crich70 View Post
If it's been that bad for as long as you say I wonder how they manage to have any customer base left. I mean people get tired of having to jump through hoops to get the books that they've paid for or filling out a form to get either store credit or reimbursement of their money.
I wonder how they have a profitable customer base left. I only buy from Kobo if there's a large enough price break to risk a kepub-only book or having to deal with customer service. Otherwise I use Barnes & Noble or ebooks.com, neither of which has ever caused me a problem. I've bought a lot of books from Kobo, but I'd be surprised if I paid more than cost overall.
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