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Originally Posted by pwalker8
Well, if they don't connect to a computer and don't use iCloud, then the only other choice is magic. I could care less what you imagine or suspect. I'll ding Apple when they do things I think they need dinging over. I'm not going to ding Apple because someone failed to back up their device. That's purely a user error.
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Broken software releases is not a user error. And neither, in fact, is network error.
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I'm also not going to ding Apple for failure to achieve 100% perfection, which is what you seem to expect. If someone pushes code which works fine for the vast majority of users, then the odds are it's not broken software. Seriously, how many people had their iPhones brinked out of the some 650 million that are out there? Most of the reports that I've seen seem to point to network issues during the download and it seems to be a small handful. Certainly not enough to trigger reports of wide spread issues, which would indicate broken software.
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I don't expect 100% perfection, just that Apple does proper testing of releases. If something happens because of user error, like a custom Android ROM, that is one thing. An official release is not a user error.
Broken software is software not tested stringently enough to account for minority issues. Broken software is not robust enough to account for or self-fix things as basic as an erratic network. Broken software does not mean software that breaks everything it touches -- it is quite sufficient for it to break anything it shouldn't.