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As you say, Amazon is a wonderful company. Contact their customer service once again and explain to them what you've written here - you have nothing to lose. Amazon has been known to offer assistance in similar circumstances.
I once had a defective Amazon electronic product and without asking, they refunded the original shipping price (i.e. the cost to return the faulty unit) and sent a new one.
The small crack is a defect which will bother you over time.
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