Thread: Adobe authorisation error for one book only
View Single Post
Old 08-24-2014, 02:13 PM   #6
jackastor
Wizard
jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.
 
jackastor's Avatar
 
Posts: 1,847
Karma: 3212428
Join Date: Jun 2011
Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini
Quote:
Originally Posted by Josieb1 View Post
Hi

I bought 4 books yesterday and 1 this morning, all Adobe DRM epubs.

One of the books is giving me this message when I try to open it with Adobe Digitial Editions

"E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

According to Adobe this means Kobo needs to reset the activation. I've emailed them but as this has never happened to me before i'm just wondering if this is something they will understand and fix easily. There's nothing wrong with my authorisation as all my other books open okay.

I want to add the book to Calibre so I need to download it to my pc which is what I was using Adobe for.
This error is due to credit card/device changes or user information change.

regards

Jack
jackastor is offline   Reply With Quote