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Old 08-24-2014, 08:28 AM   #1
Josieb1
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Posts: 5,090
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Adobe authorisation error for one book only

Hi

I bought 4 books yesterday and 1 this morning, all Adobe DRM epubs.

One of the books is giving me this message when I try to open it with Adobe Digitial Editions

"E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

According to Adobe this means Kobo needs to reset the activation. I've emailed them but as this has never happened to me before i'm just wondering if this is something they will understand and fix easily. There's nothing wrong with my authorisation as all my other books open okay.

I want to add the book to Calibre so I need to download it to my pc which is what I was using Adobe for.
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