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Originally Posted by kindlekitten
Bumping again. We're going to start touring seattle hostels this next week.
Would still love input!
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My hostel experience is 15 and 25 years out of date, but the one that I remember most was in Feldkirch, Austria. We walked in and had the most wonderful aroma of French Onion Soup. An aromatic welcome mat. Try to have food that welcomes you in the door at the proper hours.
But, they also had one of the bad points that I remember - the bikes they had available to rent were in very poor maintenance. We walked back, and had a memorable picture of the group together with one person having the bike on his back. Make sure your rental equipment works properly, and that whoever manages the renting knows how to service and/or repair. Maybe work a local deal for rentals from an appropriate shop, with service discounts for your customers who bring their own equipment - tuneup deals for your hostelers who bring their bikes to the local shop, etc. (on another trip, when I traveled by air with a bike, I effectively needed a tuneup to put the bike back together from the shipping box.)