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Old 08-16-2014, 09:05 PM   #20
crich70
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Posts: 11,310
Karma: 43993832
Join Date: Feb 2010
Location: Monroe Wisconsin
Device: K3, Kindle Paperwhite, Calibre, and Mobipocket for Pc (netbook)
According to the page it's Bloomsbury Publishing USA eBooks. I got an answer to my query of Kobo and got a different reply than some advice.


Quote:
Dear Charles ,

Thank you for contacting Kobo Customer Care. We are happy to assist you.

You contacted us as you were experiencing an issue with a purchased eBook "Longitude" by Dava Sobel , that you were unable to access.

Unfortunately, after looking into this matter, we verified that you would not be able to successfully view your eBook, because the eBook has a formatting issue.

We can provide you a refund or store, to reward you in this issue . Please reply to this email with what would be the best option for you.

We apologize for any inconveniences and appreciate your understanding in this matter.
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