Quote:
Originally Posted by shalym
If they weren't prime eligible, were they fulfilled by Amazon, or a third party? If it says "fulfilled by Amazon" on the product page, then yes...ding Amazon on the delivery review. If it doesn't say that, then Amazon has no control over shipping.
Shari
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I wasn't going to ding Amazon, I was going to ding the vendor.
Amazon's issue is that they have successfully made customers associate Amazon with the experience. It's a bit like being the boss. You are responsible for everything, good and bad. That may not be fair, but that's the way it is. If I need something by a certain time, I do make sure that the item is filled by Amazon and that I pay for the proper delivery method.