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So I guess what we've learned is to not dispose of the card until you're sure it shows up in your account. Unfortunately, problems with gift cards do happen -- I just had a problem of no balance happen with a gift card at a store. It was easily resolved with the physical card, and the store took my word on how much mum had placed on the card.
I do think there are a lot more options than just using the nook and nook books or the Kobo store and the Kobo, but that might involve you learning to sideload in order to use an online bookstore you like.
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