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I picked up a Kobo device in October 2012 and have been very happy with it. Making the assumption that all "problem" posts mean there are bugs with Kobo devices isn't valid. Many "problem" posts on here have often been that it doesn't behave in a way the user would prefer, not that any of it is actually broken. While Kobo should strive to meet the needs of it's users, it's clearly positioning itself to be a mass-market device, and some of the esoteric or extremely niche views of what it should be able to do or how it should operate that I've seen suggested here are things Kobo simply isn't going to pursue.
That being said, I certainly had some bugs with my device. Since Kobo has moved to the unified firmware, however, things have gotten much better. Particularly with FW 3.3.0, 3.4.0 and 3.5.0, while a few small bugs remain, the devices are very reliable. I do very little "fixing" or "tweaking" with my device nowadays; simply update my Kobo Patcher for the new version to change some of the font sizes, line heights and to enable the advanced font controls for side-loaded fonts (again, both things that certainly aren't bugs or "problems" in the traditional sense; just tweaks to match my preferences).
Suitably, I've noticed that the general number of support requests on the forum has gone down over the past 6 months, which is testament to the improved reliability and UI/UX design the devices have received in more recent firmwares.
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