Quote:
Originally Posted by DNSB
You can try the hardware factory reset. A couple of years since I last did this so I may be wrong but I think if you hold down the Menu and middle d-pad buttons and trigger a paper clip reset, it will start a factory reset. Try this disconnected from your computer. Once the reset has completed, do not run the Kobo app before connecting to your computer. Once connected to your computer, make sure that you can see the exposed partition on the internal drive. As suggested earlier, you might want to use a different USB cable and port for this. After all looks happy, then you try running the Kobo app.
Regards,
David
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I also tried that method, still no luck. It just brings me stuck to the introduction screen.
thanks for the suggestion.