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Originally Posted by knc1
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Maybe I was not clear. The computers does not recognize the kindle AT ALL, not as an unknown device nor network adapter or anything else.
When I plug it there is no sound alert, or notification at all.
Amazon says they are not repairing anything, but if I give back my otherwise spotless reader they can give a 30% discount on a new one.
I also brought it to a local tablet service shop, they refused to open the case but examined the connector from the outside and said it was not damaged. They also tried to connect it and said that the charging is ok but the device is not communicating via USB at all.
And I forgot to mention that I previously got a software update via wifi, I had the reader well loaded before so I plugged only for charging for a few months, and I noticed that there is no data connection with the computer recently.
Maybe Amazon noticed me this way that it is time to buy a new one...
Well, I will not buy anything else from them if this is the case.