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Old 08-12-2014, 10:00 PM   #48
Hitch
Bookmaker & Cat Slave
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Posts: 11,503
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Join Date: Apr 2010
Location: Phoenix, AZ
Device: K2, iPad, KFire, PPW, Voyage, NookColor. 2 Droid, Oasis, Boox Note2
Quote:
Originally Posted by GJ Coop View Post
JS

Thanks for that.

But I'm pretty sure that isn't my issue, I've tried that and every other combination conceivable.

The file I download from Book Preview on the upload page looks correct in the Kindle Paperwhite Previewer app, in

The online previewer also looks good.

It's the Amazon Previewer screen, one on the public side, that looks not so good, the fonts stripped.

Here's a few screen shots. There's three that show what I want and one that shows what I get.
Coop:

I assume that the "Cloud Reader" is the view you don't want, is that right? I'd understood you to previously say that it was the KDP-Preview view you didn't want; can you clarify? When I look at these, the reader/view isn't clear to me now.

ETA: Also, when you say:

Quote:
There has been another two kooky things happening with one book on KDP. This book is not updating from the newly uploaded file. I can see the correct edition has loaded in the KDP Preview. An old version prevails in the store, even after they told me it has been updated. When I go back and check the preview there is the new version.
Can you please be more specific? You say that you can see that the new edition is loaded via the KDP-preview, but then you say "an old version prevails at the store," how are you checking this? Are you re-downloading the file to your account, which has previously purchased the file? If you are, you will NOT see the new version. You will see the old version, unless/until you get KDP to "push" the new version to all prior purchasers. This is a deliberate thing, to discourage the scourge of "I've revised by book for the nth time to remove typos" plague. Or are you having someone else buy the book for the first time?

Hitch

Last edited by Hitch; 08-12-2014 at 10:05 PM. Reason: Added thought about the updated file.
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