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Old 08-12-2014, 01:45 PM   #9
HarryT
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Posts: 85,557
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
If you bought it from onyx-boox.com, the retailer is Artatech.

A fracture of the screen substrate isn't a warranty issue - it's user damage. A warranty only covers manufacturing defects.
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