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I just got off of a lengthy phone call with Amazon. The guy had me try a hard reboot, checking Screen Reader (off and always has been), checking the Text-to-Speech setting (it was off, and has always been off), uninstalling and reinstalling the book, standing on my head while whistling Dixie. Nothing worked. He finally told me that "most of our customers are blind, so they like that feature." What the ???
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