Is the first four of your serial number: 9071 or is that a typo of 9017?
If it is 9071, that is a new model, which will have to be added to our packaging tool and the various packages re-built.
What country was the Kindle sold in?
You can see the information we need for our table, here:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
What is the firmware version that is installed?