Thread: Kobo device crashes
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Old 08-04-2014, 09:00 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Donna Quichote: From that description, the database on the device is corrupt. The database stores details about all the books on the device and is used to display the book lists. The fix is to logout of the Kobo userid on the device. This will restart the machine, check for any updates, create a new database and then prompt you to login. Then it will process the books on the device into the database and hence the library. To so this, go to the "Account' page of the settings on the device.

Occasionally, this doesn't work. If it doesn't, you will need to do a factory reset. This will wipe the books from the device, reinstall the factory installed firmware and take you through the full device setup.
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