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shm_dk · 08-03-2014, 02:41 PM

Hi.

I have recently bought an Aura HD and received it while visiting my father.
I connected to his pc without any problems (Windows Vista) and transferred some free e-books from Gutenberg.org and a Danish book store to get started.

Now when I'm home again, my own pc can't recognise the Aura when I (try to) connect it. I'm also running Windows Vista, so I can't understand why.

The system say it can't find the driver (eReader 3.3.0).
I have tried removing the driver, restarted the computer and re-connected the Kobo without success - same problem.

I found a thread that suggested changes to the BIOS, but I think they where for a newer OS, as I can't find the described menus in my BIOS.

The strange thing is that the Kobo acknowledge the presence of computer.

As the computer can't find the Kobo, I can't use Adobe Digital Edition, Calibre or the Kobo desktop software to add books.

Any suggestions how to solve this is much appreciated - because otherwise I'm really satisfied with my purchase.

08-03-2014, 02:41 PM	#1
shm_dk Member Posts: 10 Karma: 10 Join Date: Aug 2014 Device: Kobo Aura HD	Problems connecting to pc Hi. I have recently bought an Aura HD and received it while visiting my father. I connected to his pc without any problems (Windows Vista) and transferred some free e-books from Gutenberg.org and a Danish book store to get started. Now when I'm home again, my own pc can't recognise the Aura when I (try to) connect it. I'm also running Windows Vista, so I can't understand why. The system say it can't find the driver (eReader 3.3.0). I have tried removing the driver, restarted the computer and re-connected the Kobo without success - same problem. I found a thread that suggested changes to the BIOS, but I think they where for a newer OS, as I can't find the described menus in my BIOS. The strange thing is that the Kobo acknowledge the presence of computer. As the computer can't find the Kobo, I can't use Adobe Digital Edition, Calibre or the Kobo desktop software to add books. Any suggestions how to solve this is much appreciated - because otherwise I'm really satisfied with my purchase.