MobileRead Forums - View Single Post - Troubleshooting Extremely frequent crashes on brand new PW2

Animec · 08-02-2014, 08:06 PM

So I'm at my wits' end here.

I bought a PW2 a few days ago and, right, out of the box, it had a tendency to crash and reboot. Usually without warning, but often after locking up or showing some graphical glitches.

I can find no real pattern to this problem. It began before I had synced many books. It is independent of the book being read or stored on the device or in the cloud. It is independent of wifi status or activity. It is independent of search. No relation to the "frontlight". It has nothing to do with the browser. The battery is fully charged.

I have upgraded and downgraded the firmware to no benefit. I have jailbroken it with no major differences. I installed KUAL and some kindlets, which made crashes a little more frequent, perhaps.

Near as I can tell, this seems to have something to do with a memory issue and/or trying to use a process that either doesn't exist or is borked. I'm no computer expert, so I can't make much sense of the log-file. However, the most frequent error-type messages seem to be associated with the words ACX, mesquite, and various com.lab126.*-files that are not provided by any .service-files. There are several segfaults after tinyrot tries to rotate /var/log/metrics_high_priority and finds nothing to rotate. lab126.pmond frequently warns about process_too_large.

I love the reader but am beginning to feel like it's unusable

do any of you know how I may even begin to solve this problem?

Thanks in advance.

08-02-2014, 08:06 PM	#1
Animec Junior Member Posts: 2 Karma: 10 Join Date: Aug 2014 Device: Kindle Paperwhite 2	Extremely frequent crashes on brand new PW2 So I'm at my wits' end here. I bought a PW2 a few days ago and, right, out of the box, it had a tendency to crash and reboot. Usually without warning, but often after locking up or showing some graphical glitches. I can find no real pattern to this problem. It began before I had synced many books. It is independent of the book being read or stored on the device or in the cloud. It is independent of wifi status or activity. It is independent of search. No relation to the "frontlight". It has nothing to do with the browser. The battery is fully charged. I have upgraded and downgraded the firmware to no benefit. I have jailbroken it with no major differences. I installed KUAL and some kindlets, which made crashes a little more frequent, perhaps. Near as I can tell, this seems to have something to do with a memory issue and/or trying to use a process that either doesn't exist or is borked. I'm no computer expert, so I can't make much sense of the log-file. However, the most frequent error-type messages seem to be associated with the words ACX, mesquite, and various com.lab126.*-files that are not provided by any .service-files. There are several segfaults after tinyrot tries to rotate /var/log/metrics_high_priority and finds nothing to rotate. lab126.pmond frequently warns about process_too_large. I love the reader but am beginning to feel like it's unusable do any of you know how I may even begin to solve this problem? Thanks in advance.