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cougarkittyn · 07-28-2014, 01:15 PM

I have 8 different Kindle Fire devices for my family. I tried to hook my daughter's best friend's Kindle to my computer so I could books on hers through Calibre. My computer couldn't see her Kindle. I tried different ports. Nothing. It could see all the other Kindle devices just fine (HD and non-HD alike) - just not hers (a second generation Kindle). I dug for hours trying to figure it out. At last I stumbled upon your post that helped. With just a little bit of tweaking. This is what I did and my computer sees it fine and Calibre is working beautifully with it.

Systems I used:
Windows 7 Home Premium SP 1
KindleFire Gen 2 System Version: 10.5.0_user_5060020

DISCLAIMER: Messing with device drivers is NOT for the unexperienced user, and can much mess up your computer beyond the point that the same user can repair it. I cannot take responsibility nor offer help if things go wrong beyond your capability to repair it.

Connect your kindle (as normal- you don't need to slide to unlock or anything... just connect it)
Open your Device Manager: Click Start -> (search) Device Manager

If your device was not recognized, a device with a yellow exclamation mark will be listed under Other devices. Mine was just listed as "mtp".

It stated that there were driver issues including an MTP issue.

To set your Kindle as a Kindle portable device, do this:
Right-click the device in the Device Manager and select Uninstall. This removes the current driver, and provided you disabled automatic driver installation, will leave it as a unrecognized device with the yellow exclamation mark icon under Other devices. You may have to unplug and replug the Kindle after you uninstall it in order to see it listed under the "Other devices".
Right-click the device again and select Update Driver Software ->Browse my computer for driver software -> Let me pick from a list of device drivers on my computer.
You should now have a large list of common hardware types. Here, scroll down and select portable devices -> Standard mtp device -> mtp USB device under the Disk drive.
You will be prompted to confirm this selection, click Yes. The Kindle will now be recognized as a portable device listed as "Kindle" by your computer.
Calibre sees it fine. It is now listed under my "My Computer" as a portable device sublisted as a Kindle.

Doing this did NOT change how my computer saw my KindleFire HD 8.9. It did not change anything EXCEPT the particular Kindle that would not be seen previously. I hope this helps some others who are lost figure out theirs as well.

07-28-2014, 01:15 PM	#16
cougarkittyn Junior Member Posts: 1 Karma: 10 Join Date: Jul 2014 Device: KindleFire	kindlefire not seen by computer FIX I have 8 different Kindle Fire devices for my family. I tried to hook my daughter's best friend's Kindle to my computer so I could books on hers through Calibre. My computer couldn't see her Kindle. I tried different ports. Nothing. It could see all the other Kindle devices just fine (HD and non-HD alike) - just not hers (a second generation Kindle). I dug for hours trying to figure it out. At last I stumbled upon your post that helped. With just a little bit of tweaking. This is what I did and my computer sees it fine and Calibre is working beautifully with it. Systems I used: Windows 7 Home Premium SP 1 KindleFire Gen 2 System Version: 10.5.0_user_5060020 DISCLAIMER: Messing with device drivers is NOT for the unexperienced user, and can much mess up your computer beyond the point that the same user can repair it. I cannot take responsibility nor offer help if things go wrong beyond your capability to repair it. Connect your kindle (as normal- you don't need to slide to unlock or anything... just connect it) Open your Device Manager: Click Start -> (search) Device Manager If your device was not recognized, a device with a yellow exclamation mark will be listed under Other devices. Mine was just listed as "mtp". It stated that there were driver issues including an MTP issue. To set your Kindle as a Kindle portable device, do this: Right-click the device in the Device Manager and select Uninstall. This removes the current driver, and provided you disabled automatic driver installation, will leave it as a unrecognized device with the yellow exclamation mark icon under Other devices. You may have to unplug and replug the Kindle after you uninstall it in order to see it listed under the "Other devices". Right-click the device again and select Update Driver Software ->Browse my computer for driver software -> Let me pick from a list of device drivers on my computer. You should now have a large list of common hardware types. Here, scroll down and select portable devices -> Standard mtp device -> mtp USB device under the Disk drive. You will be prompted to confirm this selection, click Yes. The Kindle will now be recognized as a portable device listed as "Kindle" by your computer. Calibre sees it fine. It is now listed under my "My Computer" as a portable device sublisted as a Kindle. Doing this did NOT change how my computer saw my KindleFire HD 8.9. It did not change anything EXCEPT the particular Kindle that would not be seen previously. I hope this helps some others who are lost figure out theirs as well.