I do not know what was wrong but uninstalling and reinstalling solved the problem.
I have been having problems with my Kindle so who knows. I am still arguing with tech support. The device has been reset 10 times in the last week. No one at Amazon seems to understand that it is not working correctly.
thanks everyone for your help!
HarryT I do not know how or if it is possible to mark my subject as solved. If you can do that please do.
Thanks again!
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