Thread: General question about Kobo - Not hardware specific
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Old 07-26-2014, 03:49 AM   #4
GeoffR
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Join Date: Nov 2012
Location: Te Riu-a-Māui
Device: Kobo Glo
Quote:
Originally Posted by YMS_1975 View Post
I'm a bit lost as to why country was brought up. We're both in the same country; Canada.

She has her own Kobo account, and I have mine.

Her Kobo reader was damaged in an unfortunate accident and now her Kobo account has a gift card balance that she won't be able to use, since she won't be getting another Kobo.

So is she able to transfer the existing funds that's in her Kobo account to my Kobo account?
The country matters because eGift cards are not sold in all countries. If Kobo sells them in Canada, then she can buy one with her remaining Kobo store credit and send it to you, and you can redeem it to your account.
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